Report for Financial Year Ended June 30, 2014
OUR STORY CONTINUES TO UNFOLD
This year marked the first year of the organisation’s three-year strategic plan, Vision 2016 – Building the Platform for Transformation. The plan takes into account, among other things, the organisation’s renewed customer service focus, strengthening of relationships with key stakeholders and implementing measures to treat with operational issues. In essence, the plan charts the roadmap that will propel the National Insurance Board of Trinidad and Tobago (NIBTT) into becoming an organisation that possesses the requisite systems, structures and capabilities to achieve the objectives as detailed in our shared vision of Excellence in the provision of Social Insurance products and services.
This year marked the first year of the organisation’s three-year strategic plan, Vision 2016 – Building the Platform for Transformation. The plan takes into account, among other things, the organisation’s renewed customer service focus, strengthening of relationships with key stakeholders and implementing measures to treat with operational issues. In essence, the plan charts the roadmap that will propel the National Insurance Board of Trinidad and Tobago (NIBTT) into becoming an organisation that possesses the requisite systems, structures and capabilities to achieve the objectives as detailed in our shared vision of Excellence in the provision of Social Insurance products and services.
